Account & Data Deletion
Last updated: September 16, 2026
You can request permanent deletion of your Chromatica account and the personal data associated with it.
1. How to request account deletion
Send an email to mothlumestudio@gmail.com using the subject Chromatica Account Deletion.
Whenever possible, send the request from the email address associated with your Chromatica account. If necessary, we may ask you to verify that you are the owner of the account before completing the deletion.
2. What will be deleted
When an account deletion request is completed, we will delete or anonymise personal data associated with the Chromatica account.
- Your Chromatica authentication account.
- Your account identifier.
- Your email address associated with Chromatica.
- Your stored paint collection.
- Your favourites.
- Your preferences.
- Other application data linked to your Chromatica account.
3. Google or Facebook accounts
Deleting your Chromatica account does not delete your Google or Facebook account. If you used Google or Facebook to sign in, you may also revoke Chromatica's access through the account settings provided by that authentication provider.
4. Information that may be retained
Limited information may be retained where required by law or where reasonably necessary for security, fraud prevention, dispute resolution or compliance with legal obligations.
5. Questions
If you need assistance with account deletion or have questions about your personal data, contact mothlumestudio@gmail.com.